Baja California Governor Marina del Pilar Ávila Olmeda announced that more than 8,000 citizen service interactions, including formal complaints, reports, suggestions, and commendations, have been processed through the state’s expanded anti-corruption system. Permanent Mobile Complaint Units now operate at Recaudaciones de Rentas (state tax offices) in all seven of the state’s municipalities: Tijuana, Mexicali, Ensenada, Rosarito, Tecate, San Quintín, and San Felipe.
Mobile Units Target Tax Office Corruption
The mobile units were placed at tax offices deliberately. These are the same locations where residents handle vehicle registrations, property tax payments, and business permits, transactions that have long been flashpoints for bribery and bureaucratic shakedowns. By stationing complaint units inside these offices, the state is making it possible to file a report during the same visit where a problem occurs.
A separate report from Sandiegored in November 2025 noted the program had provided direct assistance to more than 8,600 individuals at that point, which means the total has continued to grow. The state’s Young Social Watchdogs program has also engaged more than 6,000 students in oversight activities.
565 Audits and 51 Formal Prosecutorial Complaints
The Secretaría Anticorrupción y Buen Gobierno (Secretariat of Anti-Corruption and Good Governance) has completed 565 audits of state agencies and parastatal entities. Of issues flagged during those audits, 60.2% have been resolved, 22.6% remain in progress, and 17.2% were referred for formal investigation.
That investigative track has produced real legal consequences. According to earlier state reports, 51 complaints have been submitted to the Specialized Prosecutor’s Office for Combating Corruption, with 18 cases moving through the judicial system.
What Comes Next
The governor outlined several upcoming milestones. An updated version of DECLARANET, the state’s online asset-disclosure system for public officials, is in development. A federal Data Buen Gobierno platform is also set to roll out, and the state plans to host its 10th Anti-Corruption Forum.
For residents who have dealt with demands for unofficial payments at tax windows or during routine permit processes, the mobile complaint units represent a new channel that did not previously exist at the point of service. Whether the system delivers long-term results will depend on the resolution rate for the cases now working their way through prosecutors’ offices.
This story was first reported by The Baja Post.